Hungarian English

GENERAL TERMS AND CONDITIONS USED BY SPRINT CONSULTING LLC.

I.

PREAMBLE

The purpose of these General Terms and Conditions (hereinafter: GTC) is to regulate, in a comprehensive manner, all general elements of the contractual relationship between Sprint Consulting Llc. (company registration number: 01-09-981936; registered address: 1082 Budapest, Corvin sétány 2. A (hereinafter: Provider), other businesses in direct or indirect ownership of Provider, as well as companies cooperating with Provider in the scope of provision of services connected to the Agile Get-together 2022 Conference, and natural and legal person clients using services of Provider (hereinafter: Client) in the framework of the above conference.

Client hereby acknowledges and accepts that, by way of submitting his/her/its electronic registration via website https://agilegettogether.hu, or signing an individual written agreement between Client and Provider and accepting the GTC, an individual service contract is concluded between Parties, in accordance with the terms and conditions set forth in the present GTC.

In case of conference participation Client accepts the provisions of the present GTC simultaneously with the submission of his / her / its registration via website https://agilegettogether.hu, which Client shall accept as binding upon himself / herself / itself. If an individual, written agreement is concluded between Client and Provider, Client accepts the provisions of the GTC by signing this agreement. If in the individual written agreement Parties expressly deviate from certain provisions of the present GTC, then the provisions of GTC shall only be applicable to the contractual relationship concluded between the Parties to the extent that Parties did not deviate from the provisions of the GTC.

II.

DEFINITIONS

Provider: for the purposes of the present GTC, Provider shall be Sprint Consulting Llc. (company registration number: 01-09-981936; registered address: 1082 Budapest, Corvin sétány 2. A; VAT number: 14567975-2-42).

Client: for the purposes of the present GTC, Client shall be the natural or legal person or other organisation or economic entity without a legal personality who / which uses the Service as a participant and/or as a sponsor.

Service: conference organisation service that Provider offers to individual Clients in accordance with conditions set forth in the present GTC or otherwise in their agreement.

Online Service: conference organisation service that Provider offers to Clients in accordance with conditions set forth in this GTC in such a way that neither Client using service and participants belonging to organisation of Client, nor presenters delegated by Provider are physically present, and service is provided by way of using digital telecommunications and audiovisual devices.

Consumer: any natural person acting for purposes outside his trade, business or profession. https://agilegettogether.hu: website operated by Provider, through which Client can submit his / her / its registration electronically for the use of conference organisation services offered by Provider.

Conference: such conference for which the necessary equipment and infrastructure is made available by Provider and at which several, independent natural and/or legal persons (the latter by way of natural persons designated by it) may participate simultaneously.

Individual written agreement: a contract concluded between Provider and Client in which Parties may, with mutual agreement, deviate from individual provisions of the present GTC, or complete them with further elements, or may agree that requirements set forth in the GTC are not applicable to the contract.

Participant: a natural person who is personally present and participates at the Conference organised in the framework of provision of the Service.

III.

THE SCOPE OF THE GTC

PERSONAL SCOPE OF THE GTC

The scope of the present GTC also extends to the legal relationship concluded between Provider, its affiliates, as well as companies cooperating with Provider in the framework of provision of the Services, regardless where registered seats of such affiliates and cooperating companies are located, and Client, by way of registration for the Services.

TEMPORAL SCOPE OF THE GTC

The present GTC enters into effect upon publication by Provider, and it remains in effect until revoked or amended by Provider. For the decision in any dispute arising between Provider and Client in connection with the present contract, provisions of the GTC accepted at the time of the registration and / or the signature of the individual agreement shall be applicable.

GEOGRAPHICAL SCOPE OF THE GTC

The scope of the present GTC shall extend to all conference related services provided by Provider or its foreign branch office in the country according to registered seat of Provider, to an EU member state or third country, or to services provided by foreign branch office of Provider to the country in which such branch office has its registered seat.

SUBSTANTIVE SCOPE OF THE GTC

The present GTC regulates the contractual relationship between Provider and Client, aimed at the provision of conference organisation services.

IV.

THE AVAILABILITY AND AMENDMENTS OF THE GTC, COMPETENCE AND JURISDICTION

Provider shall ensure that Client may become familiar with and interpret the provisions of the GTC before accepting it.

Provider shall make available the current, effective version of the GTC on website https://agilegettogether.hu.

Provider reserves the right to unilaterally amend the provisions of the GTC at any time. Provider shall publish the amended GTC 15 (fifteen) days before the effective date of the same on the website https://agilegettogether.hu.

With respect to all legal relationships covered by the scope of the present GTC, independently from the citizenship of Client or the place where the service is used, the law according to the registered seat of Provider, and specifically provisions of Act V of 2013 on the Civil Code, Act CVIII of 2001 on Certain Issues of Electronic Commerce Activities and Information Society Services, as well as Government Decree 45/2014 (II. 26.) on the Detailed Rules Governing Contracts between Consumers and Companies shall be applicable.

With respect to the processing of personal data by Provider, the relevant provisions of Regulation 2016/679 of the European Parliament and the Council (General Data Protection Regulation), as well as Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information shall be applicable.

Parties wish to settle any disputes arising from the contractual relationship primarily by way of amicable negotiations, outside of litigious proceedings. If the negotiations between Parties yield no results, or it can be foreseen that the efforts to settle the dispute will be unsuccessful, Parties submit to the exclusive jurisdiction of the District Court of Székesfehérvár (8000 Székesfehérvár, Dózsa György út 1) and the Court of Law of Székesfehérvár (8000 Székesfehérvár, Dózsa György út 1). If the amount in dispute reaches or exceeds HUF 5,000,000 (five million Hungarian forints), Parties submit their dispute to the procedure by the Court of Arbitration attached to Budapest Bar Association

V.

THE PROCESSING OF PERSONAL DATA

Provider warrants that it shall control all personal data coming into its possession in connection with provision of services in compliance with the relevant provisions of data protection laws.

Further, Provider warrants that its data processing activities pursued in course of the present contract shall comply with the provisions of Regulation 2016/679 of the European Parliament and the Council (hereinafter: GDPR), as well as Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (hereinafter: Information Act); and therefore, Provider warrants in particular, but without limitation, that it has the necessary legal basis for the controlling of personal data, that it engages in data controlling activity in the interest of achieving a legitimate purpose, for the duration of time and for the scope of data indispensable for achieving that purpose.

Provider calls the attention of natural persons who are affected as data subjects of data processing activities that they may exercise their rights vis-a-vis Provider as controller and related to the controlling of their personal data in the manner described in the privacy notice of Provider.

The detailed rules of the data processing activities performed by Provider are included in the privacy policy prepared by Provider and published on its website, which is directly accessible at the following link: https://agilegettogether.hu.

VI.

THE DEFINITION OF SERVICES OFFERED BY PROVIDER

Clients may use the conference organisation services offered by Provider.

Provider shall continuously publish general information regarding the individual services offered by it on website https://agilegettogether.hu.

Provider reserves the right to use in the present GTC, as well as on https://agilegettogether.hu website, such English-language terminology and definitions the use of which is internationally accepted in connection with Services offered by Provider. Provider warrants that it provides the service for Client in the highest professional quality, in accordance with the relevant standards. Provider is in possession of all the professional qualifications and technical conditions that are necessary for the performance of all tasks arising in connection with the provision of the Services.

VII.

THE ESTABLISHMENT OF AN INDIVIDUAL LEGAL RELATIONSHIPS

The present chapter details how the legal relationship is established between the Parties.

The individual contractual relationship for the performance of Service may be established between Provider and Client via https://agilegettogether.hu website or on the basis of an individual agreement.

1) ORDERING SERVICE VIA WEBSITE

If Client registers to the conference service offered by Provider via websites https://agilegettogether.hu, the contractual relationship between the Parties is concluded upon the submission of the registration and the acceptance of the GTC.

2) ORDERING SERVICE BY WAY OF ACCEPTING THE INDIVIDUAL OFFER GIVEN BY PROVIDER

The individual contractual relationship for the provision of Service is concluded between Parties upon signature of a written individual agreement.

If Parties wish to deviate from provisions of the present GTC, they shall draw up the details thereof in an individual written agreement. With respect to questions on which Parties do not expressly agree in a written agreement, the provisions of the present GTC shall be applicable.

VIII.

THE DETAILED RULES APPLICABLE TO ORDERING SERVICES

The present chapter details the process of ordering services on the basis of a legal relationship concluded between the Parties.

Client may initate contact with Provider by the below ways:
- via the https://agilegettogether.hu website
- or by way of contacting Provider directly.

In case of inquiry through the website Client has to provide contact details (name, email address, phone number, the request) by clicking on the "Get in contact" or the "Become a sponsor" button on the https://agilegettogether.com website and describe the subject of interest. Client can only send the message if he/she declared the acceptance of the present General Terms and Conditions and the acknowledgement of the Privacy Policy by ticking the appropriate box.

Provider reserves the right to redirect the Client making contact via direct email to the https://agilegettogether.com website in order to submit his/her interest using the online form.

Inquiries may also be received by direct phone and/or in-person inquiries. Provider responds to the inquiry in writing to the contact email address provided by Client.

Provider reserves the right to contact Client's contact person directly via any of the provided contact details if, it deems the criteria given in the inquiry are not sufficient to formulate a response.

1) Ordering Service via Website

A) The process of registration

Client may register to the conference organised by Provider by using the registration interface on https://agilegettogether.hu. By clicking on the the "Add to Cart" and then to the "Checkout & Pay" button, Client is redirected to the https://agilegettogether.ticketninja.io website in order to provide his / her / its personal and contact information requested by Provider.

Client can find the description of the services offered by Provider on the website www.agilegettogether.hu, under “Buy Your Ticket” menu items. Supplementary information related to the services is available at the same website, or in case it is relevant, information regarding sponsor packages are available via clicking on the “Become a sponsor” button. Regarding services available in the sponsorship packages Client and Provider defines the chosen sponsorship package in the individual agreement if applicable.

For the registration to be valid, Client shall be required to provide certain data via the registration interface, which varies depending on whether the obligation to pay the service fee is undertaken by a private individual or an organisation.

If Client pays service fee as a private individual, Provider requests the following data: - first and last name of the participant;
- e-mail address and phone number of the participant
- name of the company where the participant is employed and their position
- billing details (country, postal code, city, street address, TAX ID)

In case service fees are paid by another organisation instead of the participant, the following data need to be entered for the registration:
- name of company / organisation that pays the service fee
- first name, last name, e-mail address and phone number of the contact person of the company / organisation
- number of participants, participants’ first and last name, participants’ email address, phone number
- billing details (country, postal code, city, address, tax number)

Client may, if he / she / it so requires, indicate that he / she / it wishes to receive information sent by Provider in e-mail on further courses and services by clicking a checkbox for this purpose.

After completing all required data on the registration form or signing the individual agreement and accepting the provisions of Provider’s GTC, including in particular conditions of cancellation detailed in Chapter XI of the GTC and acknowledging the same as binding upon himself / herself / itself, and also declaring to have become familiar and acknowledged Provider’s Privacy Policy, Client may submit the registration via website by clicking on the “Complete and pay” button at the bottom of the form. After submitting the registration, Provider’s system shall send an automatic reply message to Client, which serves the purpose of certifying the receipt and the content of Client’s registration, but shall not constitute an acceptance of the registration by Provider, and shall not give rise to an obligation on the part of Provider to provide service indicated in the registration either.
By clicking on the “Complete and pay" button, Client acknowledges his / her / its payment obligation for the use of the selected service, except for the case when Client withdraws the order prior to the provision of the service or cancels his / her / its intention to participate at the event / training within such a time frame that, under the provisions of Chapter XI, he / she / it is not yet required to pay a cancellation fee.

Provider calls the attention of Client that in case fields marked on the form with an asterisk are not filled and Client does not make the required declarations, the system shall not allow the submission of registration. Provider calls the attention of Client that in case it becomes obvious after the submission of the registration that Client entered false information in course of registration, Provider may invalidate the registration upon learning of this fact.

Further, Provider calls the attention of Client that Provider primarily accepts registrations submitted electronically, via website https://agilegettogether.ticketninja.io.

B) Confirmation of registration

Provider shall send a written confirmation of the acceptance of Client’s registration sent via website to the email address provided by Client in the registration form.

Provider calls Client’s attention that a registration sent by Client may only be considered binding after Provider confirmed the registration and received the amount of service fee.

Provider calls Client’s attention that a registration sent by Client or the confirmation sent by Provider may only be considered as received by the other party, when it becomes accessible to the addressee.

Provider shall not be liable in any way in case the e-mail message containing the confirmation of the registration is not received by Client due to the reason that the e-mail address given by Client was incorrect or the message could not be delivered due to the fact that the mailbox used by Client was full.

Provider undertakes a warranty for provision of the service ordered by Client, as well as for the amount of the service fee applicable at the time when the service was ordered. The warranty shall not cover cases where, Provider has to modify the original date of the event or has to cancel the event due to reasons that could not be foreseen at the time when Client’s registration or the individual agreement was concluded, along with a simultaneously offered new date, if such unforeseen reason emerged on the side of Provider.

2) Further cases of ordering Services

In case of Clients with an individual written agreement who, on the basis of the provisions of such agreements, do not use online interfaces of Provider when submitting their order, ordering of services takes place in such a way that Clients indicate to Provider their request for the use of service in writing, by way of signing an individual agreement.

IX.

SERVICE FEES, PAYMENT

By ordering certain services in a way specified in the present GTC, Client acknowledges and accepts that he / she / it shall have an obligation to pay the service fee.

Provider shall publish the current service fees of services on the website https://agilegettogether.hu.

If the location where the service is provided is the country of the registered seat of Provider, then Provider shall specify service fee both in HUF and EUR. In case of cross-border services, the service fee shall be determined in EUR only.

In case Client pays Provider service fee in a currency other than service fee was specified, Provider shall convert service fee on the basis of the individually determined HUF / EUR exchange rate published on the https://agilegettogether.hu website, which exchange rate shall be valid for 6 (six) months from the date of its publication. Provider reserves the right to adjust the exchange rate published on website https://agilegettogether.hu also within the above mentioned period of 6 (six) months, if HUF / EUR exchange rate published by the Central Bank of Hungary (MNB) differs from the exchange rate published by Provider at least + / – 1%.

The service fees published by Provider are net fees, not including the amount of VAT. Provider charges VAT at different rates depending on the type of service used, as well as on the location where the event is organised.

In case of online registrations submitted via the website https://agilegettogether.ticketninja.io, Client shall pay the amount of service fee at the time of submitting registration by way of online payment with a bank card. Provider reserves the right to set the country the service would be provided as a condition for accepting online payment with a bank card. In case of online payment with a bank card, after entering the data on the registration interface, Client shall be transferred to the secure payment site of the selected card payment service provider, where the fee for the service may be paid by way of providing the bank card information.

Provider calls Client’s attention to the fact that, as a general rule, a registration for events may only be considered as valid and will only entitle Client to participate at the event if Client paid the amount of service fee simultaneously with the submission of registration, or in case of sponsors by due date specified on the proforma invoice, but in any case no later than 30 days before the date of the related event.

Provider expressly calls the attention of Client that in case the amount of the service fee for conference services is not credited to Provider’s bank account in full, Client or the participant associated with Client may not attend the event concerned.

Provider shall issue an advance invoice within 1 (one) business day after payment of service fee by Client, using the billing date entered by Client in course of registration, and then Provider shall issue a final printed invoice with the amount of service fee paid (which shall not require any financial settling), and shall send the same to Client by postal mail and / or e-mail.

Provider shall issue its invoice for the service fee, at its own decision, either before provision or after completion of services.

Provider calls Client’s attention that in case the service fee is not paid by the due date specified on the invoice, Client shall pay to Provider all additional expenses incurred as a result of late payment of the service fee, including in particular the amount of late payment interest charged after the amount of the service fee that was paid late, extent of which shall be the central bank’s base rate of interest plus eight percent points.

Client acknowledges and accepts that in case Provider duly performs its obligations arising from the present contract, i.e. service is provided, Client shall not have the right to demand refunding of service fee paid under any legal title.

Provider expressly reserves the right in case of certain types of services, as well as in case of participant number determined by Provider, not to make preparatory steps for provision of service until service fee has been fully paid by Client for all participants. Provider calls the attention of Client that the above provision does not exclude Provider’s right to demand from Client the cancellation fee in accordance with the conditions of cancellation in case of occurrence of an event giving rise to such demand.

X.

CONDITIONS OF CANCELLATION

Participation at events organised by Provider is voluntary in all cases; in other words, Client may cancel the registration or modify the same at any time, subject to conditions in this chapter.

The conditions of cancellation applied by Provider vary depending on the type of service ordered by Client.

THE FOLLOWING CONDITIONS OF CANCELLATION SHALL BE APPLICABLE IN CASE OF REGISTRATION FOR THE CONFERENCE

Client may cancel or modify his / her / its registration free of charge, if notifying Provider in writing, at least 31 (thirty-one) days before the first day of the event.

In case of cancellation or modification of registration by Client - depending on the time of cancellation or modification - Provider may charge a fee (cancellation fee). The cancellation fee in case of cancellation or modification within 30 (thirty) days before the first day of the event is 100% of the full service fee.

THE FOLLOWING ADDITIONAL CONDITIONS OF CANCELLATION SHALL BE APPLICABLE IN CASE OF CANCELLATION OF SERVICES PROVIDED TO SPONSORS

Client may cancel or modify its individual order free of charge, if notifying Provider in writing, at least 31 (thirty-one) days before the first day of the event.

In case of cancellation or modification of the individual order by Client - depending on the time of cancellation or modification - Provider may charge a fee (cancellation fee). The cancellation fee in case of cancellation or modification within 30 (thirty) days before the first day of the event is 100% of the full service fee.

In addition to the cancellation fee, Provider may also charge to Client all expenses that have already been incurred at the time of cancellation / modification or constitute a payment obligation for Provider (e.g. flight tickets, accommodation booked, conference venue cost, catering service fees etc.) in the course of making preparations for provision of services.

By submitting its registration, Client acknowledges and accepts that in case Client or the participant related to Client does not appear at the event, the entire amount of the service fee shall still be due to Provider, and Client may not demand the refunding of the service fee previously paid to Provider.

Provider reserves the right to modify the date / time of published events or to cancel events, provided that Provider shall notify registered Clients in writing concerning the new date / time when the event is held. Provider may postpone the event to a date later than what was originally published if the number of participants indicated by Client does not reach the minimum number determined by Provider in advance.

XI.

FURTHER CONDITIONS RELATED TO CERTAIN SERVICES PROVIDED

A) Further conditions applicable to all types of services

The language in which the service is provided for Client shall be English.

If Client is a legal person or other organisation without a legal personality, Provider shall have the right to include Client – with the help of its company name, logo or other designation – among Provider’s references, in offline and online materials, as well as to refer to the fact of cooperation in course of its marketing activities, without Client being entitled to any fee from Provider.

The conference organised by Provider shall be held as an public event, which means that participants belonging to several organisations may be simultaneously present at it.

B) Conditions of use of Online Services

Provider provides Clients with the possibility to use some of its services offered by it online.

Provider informs Clients that, with the exception of special conditions set forth in the present Chapter XI, point B), the use of individual services online shall be subject to the same rules as those specified by Provider in the present GTC with respect to its offline services (i.e. those provided at a physical place).

Provider calls the attention of Clients that a precondition for using online services shall be compliance with the minimum technical conditions defined by Provider.

Information on the minimum technical conditions in connection with the provision of online services shall be published by Provider on its websites https://agilegettogether.hu.

Provider reserves the right to unilaterally change the minimum technical conditions in such a way that it shall continuously publish the current set of requirements on its websites identified above.

Provider expressly calls Client’s attention that Client shall be obliged to obtain prior information on the current minimum technical conditions necessary for the use of online services, as well as to ensure the satisfaction of technical conditions in all cases; therefore, Provider hereby excludes its liability for any adverse legal consequences arising from Client’s failure to obtain prior information or to satisfy the minimum technical conditions of the use of the service.

Provider shall take necessary measures in order to ensure that the choice of such software and platforms in course of the provision of online service are suitable for this purpose and are technically appropriate. Provider expressly calls Clients’ attention that in the course of ensuring technical condition of providing the service – including, in particular, platforms and software used for the provision of services – Provider itself is using the services of third parties, and therefore, Provider excludes its liability for any potential disturbance, temporary unavailability or other fault of such services.

Provider excludes its liability for any fault arising on the side of Client or on the side of participants belonging to the organization of Client, or other circumstances influencing the use of online service that are attributable to reasons arising on Client’s side, including in particular, but without limitation, hardware (e.g. computer, camera), software, or internet connection used by Client or the participant in course of using the service.

Provider provides online services to Clients with the use of the electronic platform as specified by Provider. Provider shall send links allowing access to the interface of the electronic platform used for the service – and, if necessary, data / information for the creation of a user account or to entry – to Client or participants at least 24 (twenty-four) hours before the start of service provision, using e-mail address(es) provided in course of ordering the service.

In possession of the link disclosed in an e-mail message, persons using the individual services may join the process of providing the online service during the period the online service is provided without any limitation of time and may also voluntarily exit from the same.

Provider expressly calls the attention of Clients that, on the one hand, it shall not affect their obligation to pay service fee if they do not join the process of providing the online service or they are not present online for its entire duration; Provider is entitled to charge and invoice the entire amount of the service fee in such cases also.
Provider calls Client’s attention, if advance payment of service fees is necessary pursuant to the service provisions in accordance with the rules of Chapter X, the link allowing access to online service shall be sent to Client only if the service fee paid by Client is credited to Provider’s bank account 2 (two) business days before the date of service provision indicated by Provider.

Provider expressly calls the attention of Clients that online services are only provided at the time indicated by Provider (real-time service provision). With a view to this fact, in case Client or participants belonging to Client’s organization, for any reason attributable to them, do not use online the service at the indicated time, they are not entitled to a refund of the service fee, and may not request a waiver of payment of the service fee either, and further, they shall not be entitled to enforce any claims for damages or indemnification.

Provider also calls Client’s attention that conditions of cancellation detailed in Chapter XI shall apply in case of online services as well, in the same way.

XII.

SPECIAL PROVISIONS PERTAINING TO CONSUMERS

If a user of services shall be considered a Consumer, provisions of the present section shall also be applicable to the legal relationship concluded between Provider and Client.

With the use of suitable, efficient and accessible technical means, Provider shall warrant that Client may identify and correct any errors of data entry through the online registration interface available on website https://agilegettogether.ticketninja.io before submitting his / her registration.

With a view to the fact that Provider ensures for Client the possibility to check registration forms and to correct any data entry errors prior to submitting the registration, Provider shall not be held liable for any damage either that may arise from erroneous data entry by Client.

Clients considered as Consumers shall have the right to withdraw the contract without providing reasons, which right may be exercised for 14 days from the date of the conclusion of the contract. Provider calls Client’s attention that he / she shall lose his / her right of termination after performance of the whole of the service if Provider started the performance with the express, prior consent of Client, which is acknowledged and accepted by Client by way of accepting the GTC.

Client shall reimburse Provider for all reasonable expenses incurred if the right to withdraw the contract without providing reasons is exercised after the starting of performance.

If Client terminates the contract within 14 days prescribed by law for the exercise of the right to withdraw the contract without providing reasons after the starting of the performance by Provider, he/she shall pay to Provider service fee proportionate to services performed until the notice of termination was given. The proportionate amount of service fee to be paid by Client shall be determined on the basis of the full amount of consideration set in the contract including taxes.

If Client is able to prove that the amount of payable service fee is excessively high, a proportionate amount shall be calculated on the basis of market value of services performed until the date of termination. In determining market value, consideration for identical services provided by enterprises performing identical services at the time of the conclusion of the contract shall be taken into consideration.

Provider expressly calls Client’s attention that, from the point of view of the exercise of right of termination in accordance with the above, start of the performance shall be considered when Provider confirmed the provision of service for Client, irrespective of the fact that the actual provision of service takes place at a later time, as defined in the confirmation.

Client may exercise his / her right of termination within the 14-day time limit set by law, by way of a clear, addressed and written notice sent to Provider. Client may also use the declaration form of termination constituting the annex to the GTC. Client may exercise his / her right of termination without providing reason by way of sending to Provider his / her notice before the end of the applicable 14-day time limit.

The rules applicable to the exercise of Client’s right of withdrawal and termination shall be included in the instructions constituting the annex to this GTC.

If Client has any complaint in connection with the services used by him / her, Client may submit a written complaint to Provider. Provider calls the attention of Client that complaints related to provision of services may be submitted within 15 (fifteen) days after the performance of obligations pertaining to provision of service.

Client may submit his / her complaints in writing, by postal or electronic mail, using the following contact information: - Sprint Consulting Llc., 1082 Budapest, Corvin sétány 2. A; - info@sprintconsulting.com.

Provider shall investigate written complaints within 30 (thirty) days after receiving them and shall inform Client of the results of such investigation, as well as of options for legal remedy available to Client in case of the rejection of his / her complaint. In case of the rejection of his / her complaint, Client may contact the competent board of arbitration according to Client’s address of permanent or temporary residence or Provider’s registered seat. Provider shall be bound by an obligation to cooperate in the proceedings of the board of arbitration.

The board of arbitration according to Provider’s registered seat is the Board of Arbitration in Budapest, which has the following contact information:

Board of Arbitration in Budapest
- registered seat: 1016 Budapest, Krisztina krt. 99., III/310
- mailing address: 1253 Budapest, P.O. Box 10
- website: https://www.fogyasztovedelem.kormany.hu/#/bekelteto_testuletek
- e-mail address: bekelteto [dot] testulet [at] bkik [dot] hu
- phone number: +36 (1) 488 2131
- fax: +36 (1) 488 21 86.

Client may find the registered seat, phone number and website, as well as the mailing and e-mail addresses of the board of arbitration according to his Client’s address of permanent or temporary residence at this link.

The online dispute resolution platform provided by the European Union serves as a forum for alternative dispute resolution of disputes between Consumers resident in the EU against traders established in the EU, arising from online sales or service contracts. The European Online Dispute Resolution Platform can be reached at this link.

XIII.

MISCELLANEOUS PROVISIONS

Parties undertake an obligation that in the course of performance of their obligations arising from the present contract, they shall act at all times in compliance with the relevant provisions of law, in line with the duty of good faith and fair dealings, and shall mutually cooperate with each other.

Provider considers the provisions of the present GTC, as well as the information published on the website https://agilegettogether.hu as binding upon itself, and shall act in all cases in the interest of the performance of the same as may be generally expected in the given situation.

In the course of exercising their rights and performance of their obligations arising from the legal relationship concluded by the acceptance of this GTC, each Parties shall act with attention to the rightful interests and good business reputation of the other party.

Provider calls the attention of Client if Provider does not exercise any of its rights provided by the present GTC, this shall not constitute a waiver of such right by Provider.

Provider hereby excludes its liability for any damage arising as a result of errors or deficiencies of website https://agilegettogether.hu, or electronic interface used for submission of registrations.

If bankruptcy or liquidation proceedings are effectively ordered against either Provider or a non-natural person Client, the other Party may terminate the individual written agreement or the framework contract based on the provisions of the present GTC with immediate effect, i.e. Client may refuse further use of the services, and Provider may refuse further provision of the services. Parties shall settle accounts with each other concerning the services the performance of which has already been started by Provider at the time of the termination.

During the performance of the contract, as well as with respect to all questions arising in connection with the provision of services, Provider and Client shall maintain contact with each other in writing, by way of electronic mail. Provider shall send all notices, information and legal declarations to the e-mail address provided by Client at the time of registration or the ordering of services. Provider shall accept all messages sent by Client at the info@sprintconsulting.com e-mail address.

In case of any change in the e-mail address of Client provided at the time of registration or ordering of service, Client shall notify Provider of such change without delay. Provider shall not be held liable for any adverse legal consequences arising as a consequence of Client’s failure to give the above notice.

The present GTC shall be effective from 7th March 2022; it was published on 7th March 2022.

ANNOUNCEMENT

about determination of HUF / EUR exchange rate by Provider

and about the minimum technical requirements of using online services

HUF / EUR exchange rate used by Provider

In accordance with the provisions of Provider’s General Terms and Conditions, Article X., if Client pays service fee to Provider in a currency other than the service fee specified, Provider converts the paid service fee on the basis of the individually determined HUF / EUR exchange rate: 1 EUR = 420 HUF.

The above mentioned exchange rate is valid for 6 (six) months from the date of its publication, but Provider holds the right to adjust the exchange rate in case the HUF / EUR exchange rate published by the Central Bank of Hungary (MNB) differs from the exchange rate published by Provider by at least + / – 1%.

Minimum technical requirements of using online services
- laptop or desktop with stable internet connection
- enabled webcam
- enabled audio (speakers or headphones)
- microphone (internal or external)

The present announcement is valid until its modification or revocation by Provider.

Instructions on withdrawal / termination for clients who shall be deemed as consumer

Declaration of exercising right of withdrawal / termination